Through the Claims Status sub-module you are able to view a list of the claims or claimants status history and change their status manually (Open, Closed, Rejected, On-hold or Old).
To view the claims and claimants status history you need to go through the following:
Ø Search for the required claim by going through the following steps:
§ Select the Branch;
§ Select the Insurance Class from a list that was previously defined through the Products page;
§ Select the Policy Type. Note that the policy types are filtered according to the insurance class selected;
§ Select the Document No. from a list of predefined policies. Policies can be defined through the Policies page;
§ Select the Claim Number. Note that claim numbers will be filtered according to the policy selected;
§ Select the Claim Status (Open or Closed);
§ Select the Agent Name ;
§ Click 
to view results, accordingly, a list of all
claims matching your selecting criteria will be listed in the Claims List
block;
- Or the claim details will be automatically appear based on claim number created/selected at claim entry;
- Click on the claim needed. Accordingly, the claim status history will be displayed in the Claim Status History block;
