Through the Reverse Payment page you are able to reverse only the posted payments of claims.

 

To do so you need to go through the following:

 

§  Search for the payment you want to reverse by filling in the selecting criteria at the top of the page and then click ;

§  In the Claim Payments List block, select the payment needed by checking-in the small checkbox next to the claim number;

§  Click. As a result, the system will generate a voucher with the reversed amount and post it to the financial system of ESKA^® Business Manager;

§  Accordingly, in the Reversed Payments List block, a list of all reversed payments will be displayed. Click on the reversed payment needed and then select the Transaction you want:

-        Do Reinsurance: The system automatically performs the reinsurance for the reversed transaction;

-        View Reinsurance: View Reinsurance: Redirects you to the Claims Reinsurance page located in the Reinsurance sub-module where you can only view the reinsurance details for the transaction;

-        Delete Reinsurance: Deletes the reinsurance for the selected transaction.

 

Note: When you make a reverse payment, a record with the same amount in minus will appear in the Claim Payment page where you need to create a voucher for the Reversed Transaction.